Worldwide Shipping

2018 Beautiful White Ivory Bridal Bridesmaid Flower Wedding Bouquet Artificial Flower Rose Bouquet Crystal Bridal Bouquets

15 reviews
100% of buyers enjoyed this product! 173 orders
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35 days
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of FestivEventSupply.store (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://festiveventsupply.store

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

15 reviews
100% of buyers enjoyed this product!
5 stars
(12)
4 stars
(3)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
R***r
verifed buyer
1 Aug 2019

✌️

M***h
verifed buyer
30 Jul 2019

Love it beautiful

Y***a
verifed buyer
29 Jul 2019

The bouquet is excellent, the rhinestones are all in place, a little crumpled flowers, but this is fixable. Quickly sent and came to minsk for two weeks, thank you very much to the store, i recommend!)

T***y
verifed buyer
21 Jul 2019

lovely bouquets. came in 5 weeks to Ireland.

F***o
verifed buyer
19 Jul 2019

They are all beautiful and I love them. I am waiting for the big day thank you very much

Customer
verifed buyer
17 Jul 2019

The bouquet came very quickly, but the box in which the bouquet was in was terribly wrinkled. The bouquet was also slightly damaged.

F***s
verifed buyer
15 Jul 2019

came very crushed and not properly packaged. just wrap in a thin plastic bag and placed in a box. the box arrived very squashed.

E***a
verifed buyer
15 Jul 2019

It's okay! Slightly wrinkled-not trouble))) very much like))) thanks. Got in 3 weeks. Ordered 21.06, sent 24.06, received 15.07. Thanks again! With the store did not communicate.

S***N
verifed buyer
14 Jul 2019

thank you very nice

V***k
verifed buyer
13 Jul 2019

Before kursk region went a little more than a month, came in integrity and safety, well, very remembered that the box that the flowers, i hope to steam and everything will be smoothed out and will be as it should, in size is not large, less than expected, but it does not almost spoil it, it's still cute, all straziki are in place

Customer
verifed buyer
12 Jul 2019

Perfect delivery very fast

O***o
verifed buyer
12 Jul 2019

Strongly wrinkled during transportation (((and so the description corresponds completely

T***k
verifed buyer
6 Jul 2019

I thought it was a little bigger. But Oy will work, I like it.

V***a
verifed buyer
5 Jul 2019

The goods came in a damaged box. Several flowers flew away from the bouquet, but they can be glued. The store returned some of the money.

K***a
verifed buyer
4 Jul 2019

The parcel came within a month, the only thing: the delivery spoiled the box, came all crumpled, torn, but the russian post attached the act and transferred the parcel in addition to the package, so thank god the bouquets are intact, there is a smell, strongly wrinkled, but everything is weathered and straightened, otherwise everyone is happy, everything is perfect)

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